| group conflict | that which occurs when a group member's thoughts or acts limit, prevent, or interfere with his or her own or another group member's thoughts or acts
|
 |
|
|
| groupthink | a dysfunction in which some group members attempt to preserve group harmony by suppressing the voicing of dissenting opinion
|
|
|
|
| competitive set | a readiness to perceive a conflict in all-or-nothing terms
|
|
|
|
| cooperative set | a readiness to share rewards to resolve conflicts
|
|
|
|
| role reversal | a strategy in which persons in conflict act as each other in order to understand each other's positions
|
|
|
|
| conflict grid | a model portraying the styles individuals use to resolve conflicts
|
|
|
|
| avoider | a person who when faced with a conflict does his or her best to remove himself or herself from the conflict situation
|
|
|
|
| accommodator | a person who when faced with a conflict overvalues the maintenance of relationships and undervalues the achievement of his or her own goals
|
|
|
|
| compromiser | a person who when faced with a conflict tries to find a middle ground
|
|
|
|
| competitive forcer | a person who when faced with a conflict adopts a win-lose orientation in which the attaining of personal goals is paramount
|
|
|
|
| problem-solving collaborator | a person who when faced with a conflict adopts a win-win orientation, seeking to satisfy her or his own goals as well as those of others
|
|
|
|
| flame war | a conflict that occurs in cyberspace
|
2002 McGraw-Hill Higher Education