Multiple Choice Quiz

Answer all the questions


1	We spend more time ______________ than engaging in any other forms of communication.
		A)	Reading
		B)	Speaking
		C)	Writing
		D)	Daydreaming
		E)	None of the above


2	A "chain of command" communication is referred to as a
		A)	Leader's Order
		B)	President's Word
		C)	Serial Communication
		D)	Relayed Message
		E)	None of the above


3	What type of listening requires the most expenditure of energy?
		A)	Listening to help others
		B)	Listening to evaluate content
		C)	Listening to retain content
		D)	Listening to understand content
		E)	None of the above


4	This type of listener has not the time or the desire to listen to what others have to say because they are too busy getting you to listen to them.
		A)	Avoiders
		B)	Monopolistic listeners
		C)	Defensive listeners
		D)	Attackers
		E)	None of the above


5	______________ is information returned to the message source of a communication.
		A)	Return Information
		B)	Boomerang Effect
		C)	Send-Return phenomenon
		D)	Feedback
		E)	None of the above


6	A positive or negative judgment is often referred to as
		A)	Evaluative Feedback
		B)	Judgment feedback
		C)	Value Feedback
		D)	Ethos feedback
		E)	None of the above


7	According to Thomas Gordon, we should replace __________ messages with "I" messages.
		A)	"My"
		B)	"You"
		C)	"Our"
		D)	"Co-worker's"
		E)	None of the above


8	Which is not a characteristic of a critical thinker?
		A)	Knows what he or she does not know
		B)	Is open-minded and takes time to reflect on ideas
		C)	Insists on getting the best evidence
		D)	Reflects on how well conclusions fit premises and vice versa.
		E)	None of the Above


9	The speech-thought differential rates the time difference between
		A)	Speaking and then thinking about what was said.
		B)	Thinking and speaking.
		C)	Speaking only.
		D)	Thinking only, but trying to speak.
		E)	None of the above


10	The awareness of what happens between people as they respond to each other is
		A)	Empathic listening
		B)	Emphatic listening
		C)	Transcendent listening
		D)	Dialogic listening
		E)	None of the above


11	Hearing is a process that occurs automatically and requires no conscious effort on your part.
		A)	True
		B)	False


12	Nonevaluative feedback indicates that a problem that is important to the speaker is also important to the listener.
		A)	True
		B)	False


13	Understanding is a nonevaluative response that uses paraphrasing to check comprehension.
		A)	True
		B)	False


14	When people interact with us, they are often unaware of how their actions affect us.
		A)	True
		B)	False


15	According to David Shenk, we are being enveloped in a toxic environment of continuous overstimulation.
		A)	True
		B)	False

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