Please answer the following questions.

1		Which one of the following would not generally be considered an aspect of operations management?
			A)	Work methods
			B)	Secure financial resources
			C)	Maintain quality
			D)	Product or service design
			E)	Manage inventories
2		Which one of the following is not a typical question dealt with by an operations managers?
			A)	How much capacity will be needed in the months ahead?
			B)	What is a satisfactory location for a new facility?
			C)	Which products/services should be offered?
			D)	How to motivate employees?
			E)	All are typical of operations decisions.
3		Which one does not use operations management?
			A)	A CPA firm.
			B)	A bank.
			C)	A hospital
			D)	A supermarket
			E)	They all use it.
4		Which one is not generally considered to be an advantage of using models for decision making?
			A)	Providing a systematic approach to problem solving.
			B)	Emphasizing quantitative information.
			C)	Providing an exact representation of reality.
			D)	Enabling managers to answer "what if" questions
			E)	Requiring users to be specific about objectives.
5		Which came last in the development of manufacturing techniques?
			A)	Lean production.
			B)	Division of labor.
			C)	Mass production.
			D)	Craft production.
			E)	Interchangeable parts.