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1

Frederick W. Taylor is generally credited with introducing the moving assembly line.
A)True
B)False
2

Human effort, technology, raw materials, information and time are all examples of the necessary inputs to operations.
A)True
B)False
3

Outputs of operations may be classified as goods, raw materials and profits.
A)True
B)False
4

It is easier to measure productivity for an operation that provides services than for one that produces goods.
A)True
B)False
5

According to the Pareto principle, a relatively few factors are very important in achieving an objective or solving a problem.
A)True
B)False
6

Two recent trends in operations management are supply chain management and specialization.
A)True
B)False
7

Which one of the following would not generally be considered an aspect of operations management?
A)Schedule work
B)Secure financial resources
C)Maintain quality
D)Oversee the transformation process
E)Manage inventories
8

Which one of these was not mentioned in the list of recent trends in operations management?
A)Total quality management
B)Worker involvement
C)Global competition.
D)Automation.
E)Environmental issues.
9

Which came last in the development of manufacturing techniques?
A)Lean production.
B)Division of labor.
C)Mass production.
D)Craft production.
E)Interchangeable parts.
10

Which of the following is not a type of operations?
A)goods production
B)storage/transportation
C)entertainment
D)communication
E)price reduction
11

Which of the following is not true about a lean production system?
A)It puts emphasis on quality, flexibility, and time reduction.
B)It puts emphasis on reducing a company's labor force.
C)It is involved in maintaining and improving the system with lower amounts of inventory.
D)It uses small production batch sizes.
E)It relies on buffers against unforeseen occurrences.





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