| Business: A Changing World, 4/e O.C. Ferrell,
Colorado State University Geoffrey Hirt,
DePaul University
Managing Human Resources
Learning ObjectivesAfter reading this chapter, you should be able to: Define human resources management and explain its significance. Summarize the processes of recruiting and selecting human resources for a company. Discuss how workers are trained and their performance appraised. Identify the types of turnover companies may experience, and explain why turnover is an important issue. Specify the various ways a worker may be compensated. Discuss some of the issues associated with unionized employees, including collective bargaining and dispute resolution. Describe the importance of diversity in the work force. Assess an organization's efforts to reduce its workforce size and manage the resulting effects.
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