Multiple Choice Quiz

Please answer all questions.


1	Which of the following activities is not involved in the planning of human resources?
		A)	determining how many employees and what skills the organization needs
		B)	forecasting how many employees the organization needs to hire and what
		C)	qualifications they must have
		D)	forecasting the supply of people in the work force who have the necessary
		E)	qualifications to meet the firm's needs
		F)	considering the status of current personnel
		G)	deciding what hourly rate employees should be paid


2	Which of the following is not an advantage of recruiting from internal sources?
		A)	guarantee of finding qualified applicants
		B)	lower costs
		C)	a shorter period of adjustment to the new job
		D)	less effort to find the right candidate
		E)	improved morale


3	All of the following would be a part of orientation except
		A)	tours and introductions.
		B)	providing on-the-job training.
		C)	familiarizing new employees with fellow workers.
		D)	socialization.
		E)	distribution of organizational policy manuals.


4	Providing the organization with information on its development programs is a function of
		A)	Total Quality Management.
		B)	human relations.
		C)	salary survey
		D)	training.
		E)	performance appraisal.


5	To achieve its objectives, labor may use
		A)	boycotts.
		B)	strike breakers.
		C)	arbitration.
		D)	conciliation.
		E)	none of the above.


6	The concept of diversity refers to differences in which of the following?
		A)	nationality
		B)	age
		C)	race
		D)	gender
		E)	all of the above


7	Monetary rewards offered by companies for exceptional performance as incentives to further productivity increases are called
		A)	wages.
		B)	commissions.
		C)	salaries.
		D)	profit sharing.
		E)	bonuses.


8	Professional headhunters, who specialize in luring qualified people away from other companies, help with
		A)	internal recruiting.
		B)	selection.
		C)	external recruiting.
		D)	the application process.
		E)	career planning.


9	Which of the following activities are performed by human resources managers?
		A)	planning
		B)	recruiting
		C)	compensating
		D)	training
		E)	all of the above


10	Workers who join together in unions try to achieve which of the following objectives?
		A)	better pay
		B)	job security
		C)	safer working conditions
		D)	fewer hours
		E)	any of the above


11	Training through videotapes and discussion of case studies is what type of training?
		A)	classroom
		B)	apprenticeship
		C)	on-the-job
		D)	vestibule
		E)	experimentation


12	Human resource departments strive to
		A)	maximize separations and transfers.
		B)	maximize losses due to separations and transfers.
		C)	minimize promotions and transfers.
		D)	minimize losses due to separations and transfers
		E)	none of the above.


13	An employee's departure from an organization is called a
		A)	separation.
		B)	transfer.
		C)	lateral move.
		D)	promotion.
		E)	human resource dilemma.


14	Choosing the best applicant for the job is the goal of which process'?
		A)	recruiting
		B)	headhunting
		C)	advertising
		D)	selection
		E)	hiring


15	The manager at a Wal-Mart is probably paid
		A)	commission.
		B)	a salary.
		C)	piece wages.
		D)	by units.
		E)	time wages.


16	To achieve its objectives, management may use
		A)	strikebreakers.
		B)	boycotts.
		C)	strikes.
		D)	pickets.
		E)	all of the above.


17	Tammy Anderson was recently moved to a new position in her company which involved learning new skills and work assignments even though she received no pay increase. This would best be called a
		A)	separation.
		B)	layoff.
		C)	movement.
		D)	promotion.
		E)	transfer.


18	A human resources manager deciding how many positions an organization will need is engaging in which of the following activities?
		A)	recruiting
		B)	compensating
		C)	planning
		D)	selling
		E)	training


19	Financial rewards based on the number of hours the employee works or the level of output achieved are called
		A)	commissions.
		B)	wages.
		C)	bonuses.
		D)	by units.
		E)	the minimum.

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