 | Chapter Outline
(See related pages)
Group Leadership, Participation, and Conflict Management
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| | | How Leaders Influence Followers
- Reward Power
- Coercive Power
- Legitimate Power
- Expert Power
- Referent Power
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| | | How People Become Leaders
- Personality Traits
- Situational Factors
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| | | Approaches to Leadership
- Functional Leadership
- Traditional Leadership Styles
- Situational Leadership
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| | | Leading the Group
- Neutrality and Objectivity
- Establishing Procedures
- Helping the Group to Progress
- Raising Questions
- Focusing on Answers
- Delegating Responsibility
- Encouraging Social Interaction
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| | | Participating in Group Discussion
- Roles in Discussion
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| | | Conflict in Groups
- The Value of Substantive Conflict
- Managing Group Conflict
- Evaluating Group Performance
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