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Management Information Systems: Solving Business Problems with Information Technology, 3/e
Gerald V. Post, University of the Pacific
David L. Anderson, DePaul U/McGowan Center
Complex Decisions and Expert Systems

Chapter 9 Fill In The Blanks



1

SERS stands for .
2

The method used by a/an is to ask questions, apply rules, and explain answers.
3

A/an applies new observations to the data and analyzes the rules to reach a conclusion.
4

19 Older expert systems were written using the programming languages such as and .
5

A/an system is designed to store any type of data needed to convey the context of the decision and the discussion involved in making the decision.
6

is used by people to solve problems and is one of the reasons teachers use case studies.




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