 Strategic Management: Strategic Managment Gregory G. Dess,
University of Texas at Dallas
G.T. Lumpkin,
University of Illinois--Chicago
Assessing the Internal Environment of the Firm
References| 1. The Frox example and discussion draws on Picken, J. C. & Dess, G. G. 1997. Mission critical, Burr Ridge, IL: Irwin Professional Publishing: 140–41.
2. Our discussion of the value chain will draw on, Porter, M. E. 1985. Competitive advantage. New York: Free Press, chap. 2.
3. Dyer, J. H. 1996. Specialized supplier networks as a source of competitive advantage: Evidence from the auto industry. Strategic Management Journal, 17: 271–91.
4. For an insightful perspective on how value-chain configurations may vary based on industry types, refer to: Stabell, C. B. & Fjeldstad, O.D. 1997. Configuring value for competitive advantage: On chains, shops, and networks. Strategic Management Journal, 19(5): 413–38.
5. Maynard, M. 1999. Toyota promises custom order in 5 days. USA Today, August 6:B1.
6. Shaw Industries, 1999 Annual Report: 14–15.
7. Fisher, M. L. 1997. What is the right supply chain for your product? Harvard Business Review, 75(2):105–16.
8. Jackson, M. 2001. Bringing a dying brand back to life. Harvard Business Review, 79(5): 53–61.
9. Berggren, E. & Nacher, T. 2000. Why good ideas go bust. Management Review, February: 32–36.
10. Brown, J. 2000. Service, please. Business Week E. Biz, October 23: EB 48–EB 50.
11. Imperato, G. 1998. How to give good feedback. Fast Company, September: 144–56.
12. Bensaou, M. & Earl, M. 1998. The right mindset for managing information technology. Harvard Business Review, 96(5): 118–28.
13. Donlon, J. P. 2000. Bonsignore’s bid for the big time. Chief Executive, March: 28–37.
14. Ulrich, D. 1998. A new mandate for human resources. Harvard Business Review, 96(1): 124–34.
15. UPS. Standards of Quality: A Grassroots Commitment (company document).
16. Anonymous. Follow AT&Ts lead in this tactic to retain "plateaued" employees. Recruitment & Retention, n.d.:1.
17. Walgreen Co. 1996. Information Technology and Walgreen’s: Opportunities for Employment, January; and Dess, G. G. & Picken, J. C. 1997. Beyond Productivity. New York: AMACOM.
18. Rivette, K. G. & Kline, D. 2000. Discovering new value in intellectual property. Harvard Business Review, 78(1):54–66.
19. Reinhardt, F. L. 1999. Bringing the environment down to earth. Harvard Business Review, 77(4):149–57.
20. Collis, D. J. & Montgomery, C. A. 1995. Competing on resources: Strategy in the 1990’s. Harvard Business Review, 73(4): 119–128. Barney, J. 1991. Firm resources and sustained competitive advantage. Journal of Management, 17(1):99–120.
21. Henkoff, R. 1993. Companies that train the best. Fortune, March 22:83; Dess & Picken. Beyond Productivity, p. 98.
22. Barney, J. B. 1986. Types of competition and the theory of strategy: Towards an integrative framework. Academy of Management Review, 11(4):791–800.
23. Harley Davidson Annual Report, 1993.
24. Lorenzoni, G. & Lipparini, A. 1999. The leveraging of interfirm relationships as a distinctive organizational capability: A longitudinal study. Strategic Management Journal, 20:317–38.
25. Barney, J., 1991. Firm resources and sustained competitive advantage. Journal of Management, 17(1): 99–120.
26. Barney, J., 1991, op. cit. Our discussion of inimitability and substitution draws upon this source.
27. Deephouse, D. L. 1999. To be different, or to be the same? It’s a question (and theory) of strategic balance. Strategic Management Journal, 20:147–66.
28. Yeoh, P. L. & Roth, K. 1999. An empirical analysis of sustained advantage in the U.S. pharmaceutical industry: Impact of firm resources and capabilities. Strategic Management Journal, 20: 637–53.
29. Robins, J. A. & Wiersema, M. F. 2000. Strategies for unstructured competitive environments: Using scarce resources to create new markets. In Bresser, R. F. et
al., eds. Winning Strategies in a Deconstructing World. New York: John Wiley:
201–20.
30. Luehrman, T. A. 1997. What’s it worth? A general manager’s guide to valuation. Harvard Business Review, 45(3):132–42.
31. See, for example, Kaplan, R. S. and Norton, D. P. 1992. The balanced scorecard—Measures that drive performance. Harvard Business Review, 69(1):71–79.
32. Hitt, M. A., Ireland, R. D. & Stadter, G. 1982. Functional importance of company performance: Moderating effects of grand strategy and industry type. Strategic Management Journal, 3:315–30.
33. Nissan Motor Company. 2001. Annual Report.
34. Rigby, D. 2001. Moving up in a downturn. Harvard Business Review, 79(6):98–105.
35. Berner, R. 2000. Proctor & Gamble: Just say no to drugs. Business Week, October 9:128.
36. Kaplan & Norton, op. cit.
37. Ibid.
38. Rucci, A. J., Kirn, S. P., & Quinn, R. T. 1998. The employee-customer-profit chain at Sears. Harvard Business Review, 76(1):82–97. |
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