The Dynamics of Small-Group Communication

Why Should You Learn about Small Groups?

What Is Small-Group Communication?

The Types and Functions of Small Groups

The Role of Leadership in Small Groups

What Is Leadership?

Theoretical Approaches to Group Leadership

Establishing Culture in Small Groups

The Development of Group Norms

The Development of Role Structure

Group Cohesiveness

The Effect of Diversity on Group Culture

Problem Solving and Decision Making

Effective Group Problem Solving

Beyond Problem Solving: Group Work in a New Era

Technology And Group Communication Processes

How Should You Communicate in Small Groups?

Being an Ethical Group Member

Chapter Review

Summary

Key Terms

References