(See related pages)
After reading this chapter, you should be able to:
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| 1. Identify two orientations to conflict. |
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| 2. Understand a dialectical approach to these orientations. |
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| 3. Be able to discuss three approaches-social science, interpretive, and critical-to studying conflict. |
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| 4. Be able to identify five types of interpersonal conflict. |
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| 5. Explain the role of gender, ethnicity, values, and conflict styles in interpersonal conflict. |
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| 6. Be able to discuss some of the contexts that contribute to social conflict. |
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| 7. Explain some strategies for dealing with conflict. |
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| 8. Be able to distinguish productive from destructive conflict. |