Characteristics of Intercultural Conflict |
Two Orientations to Conflict |
Conflict as Opportunity |
Conflict as Destructive |
Cultural Differences in Conflict Views |
The Interpersonal Approach to Conflict |
Types of Conflict |
Strategies and Tactics for Dealing with Conflict |
Gender, Ethnicity, and Conflict |
Value Differences and Conflict Styles |
Interpretive and Critical Approaches to Social Conflict |
Social Contexts |
Economic Contexts |
Historical and Political Contexts |
Managing Intercultural Conflict |
Productive Versus Destructive Conflict |
Competition Versus Cooperation |
Dealing with Conflict |
Mediation |
Summary |
Discussion Questions |
Activities |
Key Words |
References |