(See related pages)
After reading this chapter, you should be able to answer the following questions:
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| 1. What is the difference between hearing and listening? |
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| 2. How is listening connected with critical thinking? |
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| 3. Why is it important to develop strong listening skills? |
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| 4. What are the four main causes of poor listening? |
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| 5. What are seven ways to become a better listener? |