Business and Administrative Communication Information Center:


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Business and Administrative Communication, 11/e

Kitty O. Locker, The Ohio State University
Donna S. Kienzler, Iowa State University

Click on the logo above to learn more about Connect Business Communication.

• Students: You can purchase access to Connect from your professor’s Connect website. Please check with your professor to see if they plan to use Connect Business Communication.
• Instructors: Please contact your McGraw-Hill sales representative for your registration information.

Business and Administrative Communication (BAC) is flexible, comprehensive & up-to-date, specific & interesting. BAC uses a rhetorical emphasis of audience, purpose, and context allowing communicators to shape their messages appropriately for all channels and purposes.

BAC conveys the best possible advice to students while Connect Business Communication allows students to apply concepts and practice skills. In short—Connect + BAC = An effective communicator

To obtain an instructor login for this Online Learning Center, ask your local sales representative. If you're an instructor thinking about adopting this textbook, request a free copy for review.