Chapter 10 Communicating Successfully Internet Exercises 1. http://www.firestone.com/ The Nashville, Tennessee-based company was formed in 1990 when Bridgestone
U.S.A. merged with The Firestone Tire & Rubber Company. An international
manufacturer with 38 production facilities throughout the Americas derives more
than 75 percent of its revenues from tires. The Website identifies that its
"corporate philosophy is to build not just better products, but better
communities." Research the company site for the articles on Tire recalls with Ford automobiles.
Also research using either a yahoo search or similar search engines for independent
sources. How would you rate the company’s communication efforts? Explain. In
addition to the Internet, from your research what other avenues/media has the
company been utilizing in its communication with its different constituencies?
Do these media seem appropriate? Which others would you recommend given Firestone’s
situation with tire recall? Explain. 2. http://www.microsoft.com/ms.htm Bill Gates developed an idea that has grown to become the Microsoft Corporation
of today. It is now celebrating its 25th anniversary. This corporation
has become the leader in the technology age of today’s global marketplace. With
a focus on innovative technology, Microsoft is poised for meeting and exceeding
the future needs of its customers. Explore the information found on this Website. How do you perceive communication
is being utilized by this organization? Does Microsoft demonstrate the benefits
of effective communication? How? The chapter identifies communication strategies
of leading companies. Are any of these strategies evident at Microsoft? Explain.
Identify ways in which Microsoft may further improve its communications both
internally and externally. Prepare a short report identifying and discussing
your findings. |