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Organizational Behavior: Solutions for Management
Paul D. Sweeney, University of Central Florida
Dean B. McFarlin, University of Dayton
Communicating and Negotiating Successfully

Video Discussion Questions

Video: How Men and Women Relate at Work

Chapter Concepts

  • Gaining understanding that communication is essential to organizational success
  • Various forms of communication
  • Nonverbal communication
  • Written and oral communications
  • Electronic communications
  • Communication flows
  • Informal communication forms
  • Selection of the correct communication medium
  • Communication barriers
  • Methods for improving communication
  • Communication strategies



1

Discuss and identify the importance of successful communication within the workplace environment.
2

Identify some of the contributing factors that may affect the ways in which men and women communicate in the workplace.
3

What suggestions can you provide to improve your personal communication skills? Explain.




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