Student Center | Instructor Center | Information Center | Home

Organizational Behavior: Solutions for Management

Paul D. Sweeney, University of Central Florida
Dean B. McFarlin, University of Dayton

Motivating Employees to do Their Best

Multiple Choice Quiz

Please answer all questions


1	The _________ are perspectives of motivation that identify specific needs that energize behavior.
		A)	content theories of motivation
		B)	process theories of motivation
		C)	equity theory and OB mod theory
		D)	expectancy theories


2	_________ is attributed with the development of the Two-Factor Theory of motivation.
		A)	Abraham Maslow
		B)	David McClelland
		C)	Frederick Herzberg
		D)	Stacy Adams


3	Hygiene factors are similar to the _____________ needs identified by the Hierarchy of Needs.
		A)	higher order
		B)	three-tiered
		C)	lower order
		D)	none of the above


4	Which of the following is a limitation of the equity theory?
		A)	It does not address the issue of perceived fairness.
		B)	It offers no remedy to increase motivation.
		C)	When you feel treated unfairly, you will be motivated to restore a sense of fairness.
		D)	Who we should compare ourselves to is not clearly identified.


5	Which of the following is a strategic way in which employees strive to reduce inequity?
		A)	Focus specifically on the behavior in question and attempt to alter it.
		B)	Maintain the same comparison person as before.
		C)	Changing their inputs and/or outcomes
		D)	None of the above.


6	At Bradley Sanders' motorcycle firm, in the last six months, 60 of 80 employees have been terminated while 53 job applicants have been hired to replace them. This type of process is best described by the term ____________.
		A)	negative reinforcement
		B)	motivation
		C)	inequity
		D)	churning


7	Which theory is considered to deal with consequences?
		A)	Reinforcement Theory
		B)	Two-Factor Theory
		C)	Equity Theory
		D)	Hierarchy of Needs Theory


8	Which of the following is/are a recommendation(s) to prevent the potential side effects of punishment?
		A)	Focus specifically on the behavior in question.
		B)	Always punish in private.
		C)	Specify alternative behaviors that will prevent mistakes from being repeated.
		D)	All of the above.


9	Signs detailing lengthy work expectations and obligations that hung in the employee lounge of Spender Textile, constantly offend Brian to the point he repeatedly called off from work. These signs were replaced with new, more complex messages every day. His manager recognized this negative behavior and had the offending signs removed from the employee lounge. The manager's action of removing that which was reinforcing negative employee behavior is called:
		A)	punishment.
		B)	extinction.
		C)	hygiene factors.
		D)	perception.


10	Which motivation theory focuses on establishing future performance targets?
		A)	Goal theory
		B)	Reinforcement theory
		C)	Equity theory
		D)	None of the above


11	Jackson is a line worker for the local clothing manufacturer. Even though he does not possess an official title or a private office, Jackson is more than willing to give his complete dedication to assisting the organization in achieving its mission of producing a quality product. This willingness to pursue an organizational goal is a demonstration of _____________.
		A)	motivation
		B)	positive reinforcement
		C)	goal commitment
		D)	goal setting


12	Sandy Bennett is employed at Stained Glass, Inc. She has been assigned the task of creating 400 perfect bottles per hour. The maximum every achieved by any employee in the history of the firm was 25. This virtually unachievable goal that she has been assigned has been designed to encourage the employees to "do things differently” rather than in the usual fashion. This is called _________.
		A)	stretch targets
		B)	intrinsic factors
		C)	hygiene factors
		D)	none of the above


13	Which of the following is/are suggested for a successful management by objectives program?
		A)	Establish a time frame for achievement
		B)	Establish performance targets
		C)	Prioritize goals
		D)	All of the above


14	Which theory of motivation starts with an assumption that employees are rational?
		A)	Goal setting theory
		B)	Expectancy theory
		C)	Reinforcement theory
		D)	Herzberg's Two-Factor theory


15	The desired "performance” of skill acquisition is attributable to ___________.
		A)	expectancy theory
		B)	reinforcement theory
		C)	skill-based pay programs
		D)	none of the above

2002 McGraw-Hill Higher Education
Any use is subject to the Terms of Use and Privacy Policy.
McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.