Chapter 7 Leadership that Works Internet Exercises 1. http://www.aol.com/ AOL was founded in 1985. It is known for providing easy Internet access to
an ever-growing membership population. Services provided to its customers include
Instant Messenger, CompuServe, and Moviefone to name just a few. While examining this Internet site, prepare a one-page response to the following
questions for class discussion. What leadership skills do this organization’s
top management exhibit? How do they benefit this organization? How do you imagine
these leaders developed their skills? Is charismatic leadership evident within
this organization? How about transformational leadership? Explain using examples. 2. http://www.mcdonalds.com/ McDonald’s is the largest and most recognized leader in the fast food industry.
It has over 28,000 restaurants in 120 countries and is growing bigger everyday.
With goals such as superior service and great tasting food to guide them, McDonald’s
leads the way in the industry. After careful examination of this Website, prepare a two-page report with your
responses to the following questions. How does this organization help managers
develop their skills? What type of leadership is visible at this corporation?
Does the style and skills of its managers appeal to you? Why or why not? How
important is having business vision to the success of this organization? Explain.
How would you apply situation leadership at McDonald’s? Explain. | 
2002 McGraw-Hill Higher Education