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Organizational Behavior: Solutions for Management
Paul D. Sweeney, University of Central Florida
Dean B. McFarlin, University of Dayton

Constructively Dealing with Conflict and Stress

Chapter Related Readings

BusinessWeek, May 21, 2001 by Ben Elgin
Inside Yahoo!
The untold story of how arrogance, infighting, and management missteps derailed one of the hottest companies on the Web.

Fast Company, May 2001, by Cheryl Dahle
What Are You Complaining About?
Actually, many companies are stuck in the gripe mode. Harvard researchers Robert Kegan and Lisa Laskow Lahey have a prescription for turning a culture of complaint into an agenda for change.

BusinessWeek, May 30, 2001 by Pamela Mendels
Take a Break -- Please!
Employees who forgo vacation time are cheating themselves and their families -- and they're not doing the boss any favors, either.





McGraw-Hill/Irwin