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Organizational Behavior: Solutions for Management
Paul D. Sweeney, University of Central Florida
Dean B. McFarlin, University of Dayton
Constructively Dealing with Conflict and Stress
Video Discussion Questions
Video: Fighting Stress
Chapter Concepts
Examining conflict within organizations
The organizational and interpersonal causes of conflict
Effectively dealing with conflict
Methods to reduce conflict
Understanding stress
Examination of the causes of stress
The effects of stress
Methods of dealing with stress
How to manage and prevent stress
1
What innovative ideas are some organizations engaging in to help employees reduce their job related stress? How can this prove to be beneficial to both the organization and the employee?
2
What are some of the health-related effects of job-related stress? Explain.
3
Relate your work-related stress level on a scale of one to ten. What methods to combat work-related stress does your organization provide its employees?
2002 McGraw-Hill Higher Education
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