Organizational Behavior: Solutions for Management

Paul D. Sweeney, University of Central Florida
Dean B. McFarlin, University of Dayton

Constructively Dealing with Conflict and Stress

True/False Quiz

Please answer all questions


1	According to research, managers spend approximately three full days per week dealing with some form of conflict situation in the workplace environment.
		A)	True
		B)	False


2	One source of conflict within organizations can be the fact that many times various units are interdependent of each other.
		A)	True
		B)	False


3	When a manager leaves a highly charged, confrontational monthly managerial meeting stating, “It's up to you guys to resolve this situation, I'm not dealing with it anymore”, the manager is exhibiting an accommodating style of dealing with conflict situations.
		A)	True
		B)	False


4	A conflict resolution style, which is very high on assertiveness and low in the consideration of others, is a forcing style.
		A)	True
		B)	False


5	Associated organizational costs of improperly managed stress for business firms include lower productivity and lower absenteeism among the employees.
		A)	True
		B)	False

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