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| 1 | |
Which of the following statements is true about management functions? |
| | A) | No two management functions can be performed at the same time. |
| | B) | Controlling deals with the structuring of resources and activities to achieve the organization's objectives. |
| | C) | Drafting the mission of an organization is an activity associated with controlling. |
| | D) | Directing is motivating and leading employees to achieve organizational objectives. |
| | E) | Comparing present performance with standards or objectives is an activity associated with planning. |
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| 2 | |
Libra Electronics specializes in manufacturing computers and computer accessories. To expand, the company is planning to introduce its range of home appliances in the market. Libra Electronics is developing a _____ plan. |
| | A) | damage control |
| | B) | downsizing |
| | C) | operational |
| | D) | contingency |
| | E) | strategic |
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| 3 | |
Which of the following statements is true about downsizing? |
| | A) | It is often done by outsourcing production, sales, and technical positions to companies in other countries. |
| | B) | It usually increases the costs of an organization drastically. |
| | C) | It has positive effect on the motivation and the productivity levels of employees who are left behind. |
| | D) | It helps an organization decrease its employee turnover rate. |
| | E) | It significantly reduces the work pressure on the employees in an organization. |
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| 4 | |
Which of the following statements is true about the levels of management in an organization? |
| | A) | The top management has the most number of managers. |
| | B) | The middle management is responsible for all the tactical planning that will implement the general guidelines of an organization. |
| | C) | The first-line management takes care of the overall strategic direction of the company and plays a key role in representing the company to stakeholders. |
| | D) | Most people get their first managerial experience as top managers. |
| | E) | Foreman, supervisor, and office service manager are some of the common titles found in the top management. |
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| 5 | |
A(n) _____ manager develops and administers the activities involved in transforming resources into goods, services, and ideas ready for the marketplace. |
| | A) | human resources |
| | B) | information technology |
| | C) | production and operations |
| | D) | marketing |
| | E) | financial |
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| 6 | |
Which of the following statements is true about the skills needed by managers? |
| | A) | Technical skills are most needed by first-line and top-level managers. |
| | B) | Conceptual skills are least critical to top managers and most applicable to first-line managers. |
| | C) | Human relation skills encompass the ability to deal with people inside and outside the organization. |
| | D) | Technical skills refer to the ability to think in abstract terms and to see how parts fit together to form the whole. |
| | E) | Autocratic leadership skills especially help managers who have highly skilled, trained, and motivated employees. |
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| 7 | |
Stephan is a very efficient and driven manager who makes all the decisions himself. He comes across as a very assertive person and he often directs his employees on what needs to be done. To motivate his employees, he often uses monetary bonuses as rewards. Stephan is most likely to have a(n) _____ style of leadership. |
| | A) | democratic |
| | B) | theocratic |
| | C) | autocratic |
| | D) | free-rein |
| | E) | authentic |
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| 8 | |
Russell is a manager who handles an extremely motivated group of employees. He sets certain standards for the employees, but the employees themselves make all the decisions about how to meet those standards. Russell also avoids interfering in the decision-making process of his employees. Russell is most likely to have a(n) _____ style of leadership. |
| | A) | autocratic |
| | B) | paternalistic |
| | C) | directive |
| | D) | free-rein |
| | E) | assertive |
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| 9 | |
Employee empowerment in the context of leadership in management occurs when: |
| | A) | there is a significant hike in the salaries of employees. |
| | B) | employees autonomously determine the policies of the firm. |
| | C) | employees can take on responsibilities and make decisions about their jobs. |
| | D) | downsizing results in the increase of work pressure on employees who are left behind. |
| | E) | the managers adopt an autocratic style of leadership. |
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| 10 | |
Which of the following statements is true about decision making in the context of management? |
| | A) | Situations calling for small-scale decisions often occur with several warnings. |
| | B) | No matter how managers define a problem, the decisions made are always the same. |
| | C) | There is usually little scope for creativity when it comes to decision making. |
| | D) | The process of decision making is not complete without proper monitoring of the consequences. |
| | E) | The criteria for selecting an option to solve a problem must be chosen through an objective procedure and backed by quantitative data. |
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