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1
Why is management so important, and what is its purpose?
2
Explain why the American Heart Association would need management, even though its goal is not profit related.
3
Why must a company have financial resources before it can use human and physical resources?
4
Name the five functions of management, and briefly describe each function.
5
Identify the three levels of management. What is the focus of managers at each level?
6
In what areas can managers specialize? From what area do top managers typically come?
7
What skills do managers need? Give examples of how managers use these skills to do their jobs.
8
What are three styles of leadership? Describe situations in which each style would be appropriate.
9
Explain the steps in the decision-making process.
10
What is the mathematical formula for perfect management? What do managers spend most of their time doing?







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