LO 6-1

Define management and explain its role in the achievement of organizational objectives.

LO 6-2

Describe the major functions of management.

LO 6-3

Distinguish among three levels of management and the concerns of managers at each level.

LO 6-4

Specify the skills managers must have to be successful.

LO 6-5

Describe the different types of leaders and how leadership can be used to empower employees.

LO 6-6

Summarize the systematic approach to decision making used by many business managers.