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1
What is operations management?
2
Differentiate among the terms operations, production, and manufacturing.
3
Compare and contrast a manufacturer versus a service provider in terms of operations management.
4
Who is involved in planning products?
5
In what industry would the fixed-position layout be most efficient? The process layout? The product layout? Use real examples.
6
What criteria do businesses use when deciding where to locate a plant?
7
What is flexible manufacturing? How can it help firms improve quality?
8
Define supply chain management and summarize the activities it involves.
9
Describe some of the methods a firm may use to control inventory.
10
When might a firm decide to inspect a sample of its products rather than test every product for quality?







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