 |
| 1 | |
Why do managers need to understand the needs of their employees? |
| | |
|
|
|
| 2 | |
Describe the motivation process. |
| | |
|
|
|
| 3 | |
What was the goal of the Hawthorne studies? What was the outcome of those studies? |
| | |
|
|
|
| 4 | |
Explain Maslow's hierarchy of needs. What does it tell us about employee motivation? |
| | |
|
|
|
| 5 | |
What are Herzberg's hygiene and motivational factors? How can managers use them to motivate workers? |
| | |
|
|
|
| 6 | |
Contrast the assumptions of Theory X and Theory Y. Why has Theory Y replaced Theory X in management today? |
| | |
|
|
|
| 7 | |
What is Theory Z? How can businesses apply Theory Z to the workplace? |
| | |
|
|
|
| 8 | |
Identify and describe four job-design strategies. |
| | |
|
|
|
| 9 | |
Name and describe some flexible scheduling strategies. How can flexible schedules help motivate workers? |
| | |
|
|
|
| 10 | |
Why are motivational strategies important to both
employees and employers? |
| | |
|
|