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Consumers
Eric Arnould, University of Nebraska
George Zinkhan, University of Georgia
Linda Price, University of Nebraska

The Meaning and Nature of Culture

Chapter Overview

We began with a discussion of culture as shared templates for behavior and interpretation. We noted that although we hardly ever notice our own culture, culture supplies important boundaries on our behavior. Culture is adaptive and dynamic and it is patterned. We learn culture either by growing up in it as natives or through the process of acculturation.

Although there is substantial intracultural variability it is possible to identify core values that seem to define a culture. Many different approaches to measuring cultural values have been developed. The most famous is the Hofstede's worker values. We also described the Rokeach Value Survey (RVS), and the List of Values (LOVS), all of which have been related to some consumer behaviors. In addition to values, myths, symbols and rituals also help to define culture. Important consumer behaviors in any society can be better understood by referencing shared myths and symbolic meanings. Consumer goods often become core symbols in a society. Consumer rituals are an important aspect of how cultures reinforce blueprints for action and interpretation. We discussed several different types of rituals and the use of ritual objects (often consumer products) that accompany these rituals. Finally, the globalization of consumer culture seems to be producing a variety of creolized cultural forms expressed through consumer goods and behaviors. One might even say that some consumers are consuming culture.





McGraw-Hill/Irwin