McGraw-Hill OnlineMcGraw-Hill Higher EducationLearning Center
Student Center | Instructor Center | Information Center | Home
Monthly Readings
Powerweb
Chapter Objectives
Chapter Outline
Chapter Overview
Multiple Choice Quiz
Internet Exercises
Crossword Puzzles
eLearning Sessions
Feedback
Help Center


Consumers
Eric Arnould, University of Nebraska
George Zinkhan, University of Georgia
Linda Price, University of Nebraska

The Meaning and Nature of Culture

Multiple Choice Quiz

Answer all the questions



1

According to the ___________________________, within any given consumption choice situation, abstract values affect midrange attitudes that lead to specific consumer behaviors.
A)Hofstede's worker values
B)Rokeach Value Survey
C)value-attitude-behavior hierarchy
D)List of values
E)urban legends
2

The ____________________________ identifies a set of 18 terminal values, or desired end states, and instrumental values, or desirable actions.
A)List of Values
B)Rokeach Value Survey
C)Hofstede's worker values
D)Diderot effect
E)none of the above
3

The belief that one's own system of tastes and preferences is better than that of another cultural groups is known as _______________________________.
A)consumer ethnocentrism
B)conspicuous consumption
C)core symbols
D)enculturation
E)possession rituals
4

Stories passed by word of mouth that purport to be nearly firsthand accounts of real events but are fictitious are known as _______________.
A)myths
B)acculturation
C)urban legends
D)culture stories
E)family heritage
5

Culture is well reflected in __________________, symbols that are emotionally powerful and that contain multiple meanings.
A)cultural symbols
B)core symbols
C)exchange rituals
D)behavioral symbols
E)none of the above
6

_______________________ is the acquisition and visible display of luxury goods and services to demonstrate one's ability to afford them.
A)Rites of passage
B)Possession rituals
C)Instrumental values
D)Conspicuous consumption
E)Divestment rituals
7

As a response to criticisms of RVS, researchers at the University of Michigan Survey Research Center developed an alternative _____________________ measure.
A)Lists of Values
B)Instrumental Values
C)Terminal Values
D)Worker-Values
E)Urban Values
8

People undertake ______________________ when products move from the marketplace to the home or workplace where they are consumed.
A)grooming rituals
B)possession rituals
C)divestment rituals
D)exchange rituals
E)cultural rituals
9

__________________ tend to be private behaviors that aid in the transition form private to public self and back again.
A)cultural rituals
B)divestment rituals
C)grooming rituals
D)possession rituals
E)exchange rituals
10

Learning a new foreign culture through direct or indirect experience of others is known as _____________________.
A)globalization
B)exchange rituals
C)consumer ethnocentrism
D)acculturation
E)none of the above
11

_________________ are objects that represent beliefs and values.
A)Cultural categories
B)Cultural symbols
C)Cultural rituals
D)Cultural dynamics
E)Cultural norms
12

The _______________ is the force that encourages an individual to maintain a cultural consistency in his/her complement of consumer goods.
A)Protestant work ethic
B)Hofsteds's worker values
C)LOVs
D)Diderot effect
E)RVS
13

Cultures are __________________, meaning that they influence and are influenced by changes in their environment.
A)open systems
B)multi-cultural
C)behavioral franchises
D)materialistic behaviorally
E)internationalized
14

___________________ occur when consumers relinquish possession of objects.
A)Grooming rituals
B)Exchange rituals
C)Possession rituals
D)Divestment rituals
E)Cultural rituals
15

Cultural boundaries are formalized through social institutions that levy sanctions (or punishments) and provide rewards to encourage us to conform to expected ___________________.
A)national behaviors
B)patriotic issues
C)multi-national influences
D)cultural behaviors
E)none of the above
16

Fill in the Blank:
A)1. The authors define _________________ as whatever one has to know or believe in order to operate in a manner acceptable to its members.
B)culture
C)norms
D)beliefs
E)myths
17

___________________________ are the values, norms, and beliefs that allow things to be grouped into cultural categories, ranked, and interrelated.
A)Cultural categories
B)Cultural rituals
C)Cultural principles
D)Cultural myths
E)Cultural symbols
18

Blueprints for action and interpretation are constructed by culture from two basic elements. First is through __________________, which organize time, space, nature, and the human community.
A)cultural principles
B)cultural categories
C)creolization
D)enculturation
E)cultural symbols
19

__________________________ is a terminal value defined as the importance a consumer attaches to worldly possessions, or as a consumption-based orientation to happiness seeking.
A)Conspicuous consumption
B)Diderot effect
C)Materialism
D)Possession rituals
E)Disposition rituals
20

___________________ are shared beliefs about how people should behave.
A)Instrumental values
B)Terminal values
C)Rites of passage
D)List of Values
E)Value-attitude-behavior hierarchy
21

A difference in cultural values can result in a difference in preferred consumption patterns.
A)True
B)False
22

Values and norms help to determine perceptual and cognitive principles that, in turn, influence people's attitudes toward marketing offerings and consumption practice.
A)True
B)False
23

Culture consists of shared blueprints or schemas both for action and for understanding.
A)True
B)False
24

Language does not have a significant influence on our blueprints for action and interpretation.
A)True
B)False
25

When consumer goods show a distinction between two cultural categories, they don't necessarily express the cultural principles that distinguish the categories.
A)True
B)False
26

Clothing, like other publicly consumed products, is valuable in separating cultural categories of time, space, gender, ethnicity, and class.
A)True
B)False
27

Cultural variability often leads to the development of differences in consumer lifestyles within and across city boarders.
A)True
B)False
28

Critics argue that values such as RVS, LOVS, or Hofstede's are too abstract to provide much help in understanding particular consumption patterns.
A)True
B)False
29

Understanding myths is not important for a marketer in creating successful media products, and they don't play a role in building the image of a company and products.
A)True
B)False
30

Consumers use goods in many transitional or developing societies to symbolize "modernity" or their ability to participate in global consumer society.
A)True
B)False




McGraw-Hill/Irwin