William J. Stevenson,
Rochester Institute of Technology Chee Chuong Sum,
National University of Singapore
ISBN: 1259007995 Copyright year: 2014
Table of Contents
1. Introduction to Operations Management
2. Competitiveness, Strategy, and Productivity
3. Forecasting
4. Product and Service Design
Supplement: Reliability
5. Strategic Capacity Planning for Products and Services
Supplement: Decision Theory
6. Process Selection and Facility Layout
Supplement: Linear Programming
7. Design of Work Systems
Supplement: Learning Curves
8. Location Planning and Analysis
Supplement: The Transportation Model
9. Management of Quality
10. Quality Control
Supplement: Acceptance Sampling
11. Supply Chain Management
12. Inventory Management
13. Aggregate Planning
14. MRP and ERP
15. JIT and Lean Operations
Supplement: Maintenance
16. Scheduling
17. Project Management
18. Management of Waiting Lines
Appendix A Answers to Selected Problems
Appendix B Tables
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