| computer-aided design (CAD) | Product design using computer graphics.
|
 |
|
|
| concurrent engineering | Bringing engineering design and manufacturing personnel together early in the design phase.
|
|
|
|
| delayed differentiation | The process of producing, but not quite completing, a product or service until customer preferences are known.
|
|
|
|
| design for assembly (DFA) | Design that focuses on reducing the number of parts in a product and on assembly methods and sequence.
|
|
|
|
| design for disassembly (DFD) | Design so that used products can be easily taken apart.
|
|
|
|
| design for manufacturing (DFM) | The designing of products that are compatible with an organization's capabilities.
|
|
|
|
| design for recycling (DFR) | Design that facilitates the recovery of materials and components in used products for reuse.
|
|
|
|
| designing for operations | Taking into account the capabilities of the organization in designing goods and services.
|
|
|
|
| failure | Situation in which a product, part, or system does not perform as intended.
|
|
|
|
| life cycle | Incubation, growth, maturity, and decline.
|
|
|
|
| manufacturability | The ease of fabrication and/or assembly.
|
|
|
|
| mass customization | A strategy of producing basically standardized goods, but incorporating some degree of customization.
|
|
|
|
| modular design | A form of standardization in which component parts are grouped into modules that are easily replaced or interchanged.
|
|
|
|
| normal operating conditions | The set of conditions under which an iterm's reliability is specified.
|
|
|
|
| product bundle | The combination of goods and services provided to a customer.
|
|
|
|
| product liability | The responsibility of a manufacturer for any injuries or damagess caused by a faulty product.
|
|
|
|
| quality function deployment (QFD) | An approach that integrates the "voice of the customer" into both product and service development.
|
|
|
|
| recycling | Recovering materials for future use.
|
|
|
|
| reliability | The ability of a product, part, or system to perform its intended function under a prescribed set of conditions.
|
|
|
|
| remanufacturing | Refurbishing used products by replacing worn-out or defective components.
|
|
|
|
| research and development (R&D) | Organized efforts to increase scientific knowledge or product innovation.
|
|
|
|
| reverse engineering | Dismantling and inspecting a competitor's product to discover product improvements
|
|
|
|
| robust design | Design that results in products or services that can function over a broad range of conditions.
|
|
|
|
| service | Something that is done to or for a customer.
|
|
|
|
| service blueprint | A method used in service design to describe and analyze a proposed service.
|
|
|
|
| service delivery system | The facilities processes, and skills needed to provide a service.
|
|
|
|
| service package | The physical resources needed to perform the service, the accompanying goods, and the explicit and implicit services included.
|
|
|
|
| Standardization | Extent to which there is absence of variety in a product, service, or process.
|
|
|
|
| value analysis | Examination of the function of parts and materials in an effort to reduce cost and/or improve product performance.
|