I. The Rational Choice Paradigm of Decision-Making (6-step process)

1. Problems with the rational choice paradigm

II. Identifying Problems and Opportunities

1. Problems with problem identification (5)
2. Identifying problems and opportunities more effectively

III. Evaluating and Choosing Alternatives

1. Rational choice paradigm assumptions vs. OB findings
2. Problems with goals, info processing, and maximization
3. Evaluating opportunities
4. Emotions and making choices
5. Intuition and making choices
6. Making choices more effectively

IV. Evaluating Decision Outcomes

1. Escalation of commitment (4 causes)
2. Evaluating decision outcomes more effectively

V. Creativity

1. The creative process model (4 stages)
2. Four characteristics of creative people
3. Organizational conditions supporting creativity
4. Activities that encourage creativity (3)

VI. Employee Involvement in Decision Making

1. Benefits and the four contingencies of employee involvement