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ABC's of Relationship Selling, 7/e
Charles M. Futrell, Texas A&M University

The Life, Times and Career of the Professional Salesperson

True/False Quiz



1

Selling and marketing are synonymous terms.
A)True
B)False
2

Skills gained in a selling course can be used effectively in any field such as law, journalism, or one's own business.
A)True
B)False
3

In the short-run, salespeople build positive relationships with their customers that last for a long time.
A)True
B)False
4

Another term for non-financial rewards is "intrinsic" rewards.
A)True
B)False
5

Technology has created problems for salespeople in selling and servicing their customers.
A)True
B)False




McGraw-Hill/Irwin