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Chapter Objectives
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Upon completing this chapter, you will be able to:

1. Identify the role of industrial/organizational psychologists in the workplace. (p. 644)

2. Identify the types of measures that are commonly used for employee selection and evaluation. (p. 645)

3. Compare the validity of various job selection measures. (p. 649)

4. Discuss the challenges involved in the fair selection of female and ethnic minority employees. (p. 651)

5. Describe the relationship between job satisfaction, happiness, and productivity; identify the strategies that are designed to improve these factors. (p. 653)

6. Identify the traits of successful leaders and describe the challenges to women and minorities as they pursue leadership positions. (p. 656)

7. Identify the goals of human factors engineering. (p. 657)

8. Discuss the contributions of health psychology to the workplace. (p. 658)

9. Describe the contributions of psychology to employee training, computer-assisted instruction, and advertising and marketing. (p. 659)

10. Identify the field of environmental psychology. (p. 661)

11. Discuss the role of environmental psychology in preventing the further destruction of our environment. (p. 664)

12. Identify the characteristics of defendants, plaintiffs, and jury members that affect conviction rates. (p. 668)

13. Discuss the importance of psychological factors in presenting evidence and in interrogating criminal suspects. (p. 671)

14. Identify the activities of educational psychologists. (p. 673)

15. Discuss the effects of mastery learning and intelligent tutoring systems on children's education. (p. 674)

16. Describe the goals of Project Follow Through and identify its significance to education. (p. 675)

17. Discuss the importance of person x situation interaction in the classroom and describe the use of criterion-referenced testing in the classroom. (p. 675)

18. Identify the goals of mainstreaming. (p. 676)







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