Managing Conflict in Small Groups
Indicate if the following are true or false by clicking on the appropriate answer.

1		Groups of students generally are characterized by too little, rather than too much, conflict.
			A)	True
			B)	False
2		A group member who believes a group dislikes his or her ideas, but finds support in other groups, will usually leave the group in which the conflict occurs.
			A)	True
			B)	False
3		Whenever an emotional outburst occurs in groups, one should immediately use strategies to calm the person and encourage discussion later, once the anger and emotion have subsided.
			A)	True
			B)	False
4		Common Ground dialogue is a process of constructively managing socially divisive conflict.
			A)	True
			B)	False
5		Conflict in groups can cause bad feelings, lower cohesiveness, and result in group disintegration, but it can also produce better decisions.
			A)	True
			B)	False