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Learning Objectives
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As a result of studying Chapter 14 you should be able to:

Use the guidelines for committees in Robert's Rules of Order.

Explain how problem census and RISK techniques can help uncover problems, and describe the procedures for each technique.

Explain how focus groups and buzz groups can generate information for a variety of uses, and describe the procedures for each technique.

Plan and lead brainstorming and synectics sessions to enhance group members' creativity.

Explain and use the Program Evaluation and Review Technique.

Describe the purpose and procedure for conducting the Nominal Group Technique.

Explain what quality circles and self-managed work groups are, how they work, and what is necessary for either method to be productive.

Describe such electronic support mechanisms as teleconferencing and Group Decision Support Systems, and explain how groups can benefit from them.







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