Special Discussion Techniques and Methods for Face-to-Face and CM Groups
Click on the best answer to each question.

1		According to estimates, how many meetings are conducted in the United States every day?
			A)	more than 1 million
			B)	more than 1 thousand
			C)	more than 11 million
			D)	more than 1 billion
2		Which of the following is not a means by which groups can select a chair?
			A)	The person with the most seniority is automatically the chair.
			B)	The chair is appointed by the parent organization.
			C)	The chair is selected by committee members.
			D)	The first person named to the committee is automatically the chair.
3		The minimum number of group members necessary for the committee to take any legal action is known as a:
			A)	majority
			B)	minority
			C)	quorum
			D)	all of the above
4		Which of the following is an advantage of following parliamentary procedure?
			A)	Parliamentary procedure is essential to effective problem solving.
			B)	Parliamentary procedure can help provide a systematic process of problem solving while protecting group member interests.
			C)	Parliamentary procedure helps groups more clearly identify problems.
			D)	all of the above
5		What is it called when group members are polled to identify important problems or issues and the responses are posted?
			A)	a round robin
			B)	a focus group
			C)	a RISK technique
			D)	a problem census
6		The ___________ technique is designed to allow an organization to assess how a proposed change or policy might negatively affect the individuals and groups involved.
			A)	RISK
			B)	problem census
			C)	nominal group
			D)	buzz group
7		Which of the following techniques involves individuals engaging in an unstructured or loosely structured discussion about a topic?
			A)	buzz groups
			B)	GDSS
			C)	focus groups
			D)	quality circles
8		A ___________ is used to organize a large meeting into many small groups that work concurrently on the same question.
			A)	buzz group session
			B)	focus group
			C)	problem census
			D)	RISK technique
9		Which of the following is not a useful purpose of a buzz group session?
			A)	to identify problems or issues
			B)	to select a committee chair
			C)	to stimulate personal involvement by members of a large assembly
			D)	to compile a list of ideas
10		The technique developed by an advertising executive to stimulate creativity in groups is:
			A)	brainstorming
			B)	buzz group session
			C)	focus groups
			D)	brainwriting
11		Which of the following would not be a technique used in brainstorming?
			A)	No evaluation is permitted.
			B)	Quantity is sought.
			C)	Evaluation of each idea is encouraged.
			D)	Innovation is encouraged.
12		The practice in which members are asked to write down as many ideas as they can generate during a specified amount of time is called:
			A)	brainweaving
			B)	brainstorming
			C)	electronic brainstorming
			D)	brainwriting
13		The ___________ technique encourages group members to focus on similarities between dissimilar things.
			A)	metaphoric
			B)	nominal group
			C)	RISK
			D)	PERT
14		Which of the following techniques is especially helpful during the implementation stage of problem solving and was developed to expedite complicated operations so they can be done efficiently?
			A)	RISK
			B)	PERT
			C)	BUZZ
			D)	TEAM
15		The nominal group technique:
			A)	helps groups to implement particularly complex solutions to a problem
			B)	helps to establish a fixed procedure for conducting a small group meeting
			C)	alternates between verbal interaction and individual work in the presence of others
			D)	all of the above
16		The term ___________ refers to small groups of employees who meet at regular intervals on company time to discuss work-related matters.
			A)	focus group
			B)	buzz group
			C)	nominal group
			D)	quality circle
17		Which of the following is not a potential problem for quality circles?
			A)	middle managers who feel threatened
			B)	a management that endorses solutions despite their merit
			C)	members inadequately trained in participatory problem solving and small group dynamics
			D)	a lack of committment from management
18		Teams of peers who determine their own work schedules and procedures, as well as other management functions, are:
			A)	focus groups
			B)	buzz groups
			C)	self-managed work groups
			D)	quality circles
19		Which of the following technological innovations allows people to multi-author or revise a document among group members simultaneously?
			A)	e-mail
			B)	electronic bulletin boards
			C)	group writing systems
			D)	Internet relay chat
20		The purpose of GDSS is to:
			A)	promote anonymity
			B)	equalize participation
			C)	balance member influence
			D)	all of the above