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Multiple Choice Quiz
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1

Instead of using a switchboard, telephone calls may be routed by
A)an automated menu.
B)an answering machine.
C)voice mail.
D)a pager.
2

A way to send documents rapidly to locations outside the office is by
A)pager.
B)photocopier.
C)word processor.
D)fax machine.
3

One of the most important pieces of communication equipment in a medical practice is the
A)facsimile machine.
B)telephone.
C)pager.
D)typewriter.
4

Which of the following answers calls for you and separates requests into categories so you can answer them efficiently?
A)answering machine
B)automated menu
C)answering service
D)pager
5

An effective disposal solution to confidential material in a medical office is to
A)put it on microfilm to make it more difficult to access.
B)photocopy only essential pages and throw the rest of the material away.
C)shred the material in a paper shredder.
D)obtain permission from the patient prior to disposal.
6

The dictation-transcription machine starts and stops by
A)pushing the lever on the right side of the machine down.
B)pressing down the foot pedal.
C)turning the on/off button to on.
D)entering a private code.
7

To rewind a tape in a dictator-transcription machine,
A)push the rewind button.
B)turn the machine off.
C)type in the word “rewind.”
D)use the reverse foot pedal.
8

Faxes can be received ____ hours a day.
A)2
B)8
C)12
D)24
9

The automatic backspace control of a dictation-transcription machine
A)a.scans the entire tape's contents quickly.
B)rewinds the tape slightly each time it is stopped so words are not missed.
C)allows someone to place an additional dictation in the middle of existing dictation.
D)provides a voice-activated sensor for hands-free recording.
10

A roll of film imprinted with information and stored on reel is
A)a photocopier.
B)microfilm.
C)a facsimile machine.
D)a typewriter.





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