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True or False
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1

The cost for sending a fax is much more expensive than making a phone call.
A)True
B)False
2

All pages should be placed face down in the fax machine's sending tray.
A)True
B)False
3

A cover sheet provides information about a fax transmission.
A)True
B)False
4

A fax machine in a medical office never has its own telephone line.
A)True
B)False
5

Because the films are stored in different formats, microfilm and microfiche require different mechanisms to read them.
A)True
B)False
6

A doctor's office may have an answering machine to record calls of a routine nature and to give the number of the answering service to call in emergencies.
A)True
B)False
7

When dictating, the physician should dictate punctuation, by saying, for example, “comma” or “begin new paragraph.”
A)True
B)False
8

The process for determining why a piece of equipment has stopped functioning and the attempt to correct it is called troubleshooting.
A)True
B)False
9

An advanced form of an answering machine is a pager.
A)True
B)False
10

A disadvantage of the automated menu is that a caller can never reach a physician in an emergency.
A)True
B)False





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