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Chapter 8 Glossary
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Accommodation  sacrificing, in whole or in part, your own preferences and points of view.
Adept  skilled.
Autonomy  the desire to retain independence.
Avoidance  attempting to evade conflict.
Change  the need for novelty and new experiences.
Coercion  psychologically or physically forcing the other person to accept your point of view.
Collaboration  working together to reach consensus.
Communication climate  the way people feel about their interactions with others, either in relationships or in groups.
Compromise  giving up something in order to find an acceptable solution to the problem.
Conflict  a condition of disharmony and disagreement that exists when people who depend on one another see their needs, beliefs and values, or goals as incompatible.
Connection  the need to be included in a relationship.
Constructive responses to conflict  communication characterized by cooperation, shared interests, flexibility, open discussion, and support of differences.
Contempt  disdain, scorn, or disapproval.
Defensiveness  acting protectively or as if one has been attacked.
Destructive responses to conflict  communication characterized by competition, self-centeredness, hostility, and defensiveness.
Dialectical tensions  ongoing, changing needs that are often opposite or contradictory.
Expression  the need to be or have others be open, candid, and confiding.
Fester  annoy, irritate, or aggravate to make something worse.
Flaming  impolite outbursts.
High context  an interaction style in which people expect others to figure out implicit meanings based on the situation or the relationship between communicators.
Lavish  plentiful or extravagant.
Low context  an interaction style in which communicators expect information to be direct and explicit.
Participation  the level of communication where we accept others who are different as unique, valuable, and integrated into our lives.
Passive aggression  indirect expression of hostility, often through the use of humor, guilt, or inconsiderate behavior.
Persuasion  attempting to get others to change their point of view.
Privacy  the need to be or have others be restrained, circumspect, and distant.
Resistance  the level of communication where we judge others who are different and avoid or reject them.
Respect  the level of communication where we begin to see value in the ways that others are different.
Stability  the need to control our environment through safe and conventional routines.
Stonewalling  attempt to avoid or postpone discussion.
Tolerance  the level of communication where we are willing to acknowledge that differences exist.







Dobkin, Comm ChangingWorld2006Online Learning Center with Powerweb

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