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Matching Questions
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Match the following benefits of conflict with the most appropriate example from the text.
1


establishing boundaries and norms

2


expressing feelings

3


identifying individual needs

4


balancing power

5


building a history of survival

A)If you never tell your parents that you don't like the clothes or food they usually send for your birthday, they will continue to send them.
B)A couple establishes ground rules for conflict that help them in future fights.
C)Roommates establish a clear definition of what property can and cannot be shared.
D)Conflict is one way by which organizations become aware of customer dissatisfaction.
E)Trade unions give workers the opportunity to voice their concerns about unequal relationships between employees and managers.

Match the following terms associated with dialectical tensions with the most appropriate definition.
6


dialectical tensions

7


autonomy

8


connection

9


stability

10


change

11


expression

12


privacy

A)the need to be or have others be open, candid, and confiding
B)the desire to retain independence
C)the need to control the environment though safe and conventional routines
D)the need to be included in a relationship
E)the need for novelty and new experiences
F)ongoing, changing needs that are often opposite or contradictory
G)the need to be or have others be restrained, circumspect, and distant







Dobkin, Comm ChangingWorld2006Online Learning Center with Powerweb

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