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Learning Objectives
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If everything has been done to properly develop and give a sales presentation, then closing the sale is the easiest step in the presentation. After studying this chapter, you should be able to:
  • Explain when to close.
  • Describe what to do if your prospect asks for more information, gives an objection, or says no when you ask for the order.
  • Explain why you must prepare to close more than once.
  • Discuss the 12 keys to a successful close.
  • Present, illustrate, and use several techniques for closing the sale in your presentation.
  • Construct a multiple-close sequence.







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