10.1 Explain why well-written documents are important to the image of the medical practice.

10.2 Describe the types of document supplies that will be used in a medical office.

10.3 Outline the general guidelines to effective writing.

10.4 List and explain the purpose of different types of documents used in a medical office.

10.5 Explain why it is important to have a signed written consent from the patient for e-mail communications.

10.6 Describe the tasks involved in editing and proofreading a document.

10.7 Outline the steps for preparing a completed letter for mailing.

10.8 Explain the differences among the different types of mail services off ered by the USPS.

10.9 Describe the steps involved in processing incoming mail.