14.1 Identify the benefits of patient education and the medical assistant's role in providing education.

14.2 Describe factors that affect learning and teaching.

14.3 Implement teaching techniques.

14.4 Choose reliable patient education materials used in the medical office.

14.5 Explain how patient education can be used to promote good health habits.

14.6 Describe the types of information that should be included in the patient information packet.

14.7 Describe the benefits and special considerations of patient education prior to surgery.