Take the Defensive vs. Supportive Communication Climates Test

Discussion Learning to recognize the difference between defensive and supportive communication takes a certain commitment. Part of becoming a competent communicator is deciding to be more mindful of how we communicate with others. As the text suggests, trying to eliminate all defensive communication immediately is a pretty tall order. Try instead to focus on one or two defensive patterns. Decide to be mindful, commit to substituting more supportive responses and take it from there.

Websites for consideration:

http://home.epix.net/~wadew/defcon.html - this site applies Gibb's defensive vs. supportive climate model to the business world. Examples are provided for each style.

http://www.bsu.edu/classes/flint/climate.html - here you will find detailed explanations of the defensive vs. supportive communication climates model.