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Online Quiz
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1
A flight attendant crew is an example of a project team.
A)True
B)False
2
Advice teams require a low degree of technical specialization and a high degree of coordination with other work units.
A)True
B)False
3
The three components of effective teamwork are cooperation, trust, and cohesiveness.
A)True
B)False
4
Instrumental cohesiveness is a sense of group togetherness based on mutual dependency needed to get the job done.
A)True
B)False
5
The ideal size for a quality circle is around 10 to 12 members.
A)True
B)False
6
__________ teams tend to have a low degree of technical specialization and a high degree of coordination with other work units.
A)Project
B)Advice
C)Production
D)Functional
E)Action
7
A baseball team is an example of a(n) __________ team.
A)project
B)advice
C)production
D)functional
E)action
8
According to the ecological model of work team effectiveness (Figure 11-1), performance and viability are examples of
A)team effectiveness criteria.
B)organizational context factors.
C)work cycles.
D)organizational structure.
E)organizational reward systems.
9
Which of the following is a typical managerial mistake leading to team failure?
A)A lack of trust among team members.
B)The team tries to do too much too soon.
C)Team members resist doing things differently.
D)Personality conflicts among team members.
E)Inadequate team skills training.
10
One way managers can enhance socio-emotional cohesiveness is by
A)regularly updating and clarifying the group's goals.
B)giving each member a vital "piece of the action".
C)channeling each member's special talents toward the common goal.
D)encouraging interaction and cooperation.
E)equitably reinforcing every member's contribution.





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