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Matching Quiz
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Match the following terms and definitions
1


A field of study that investigates three interdependent systems—the individual, the group, and the overall organizational context—to develop better understanding of the workplace, especially when managing people.

2


The process of working with and through others to achieve organizational objectives effectively, efficiently, and ethically.

3


A body of research by Frederic Taylor (1856–1915) that involved systematically analyzing human behaviour at work to increase productivity and efficiency.

4


Research that started calling attention to the “human” factor within the workplace.

5


Negative, pessimistic assumptions about human nature and its effect on productivity.

6


Positive assumptions about employees being responsible and creative.

7


Using management tools and techniques in a situationally appropriate manner; avoiding the “one best way” mentality.

8


Policies, activities, and organizational changes aimed at managing individual differences to enable all people to perform up to their maximum potential.

9


The host of individual differences that make people different from and similar to each other.

10


Invisible barrier blocking qualified women and minorities from top management positions.

11


Study of moral issues and choices.

12


Running an entire business via the Internet.

13


The extension of business operations to markets around the globe.

A)Contingency approach
B)Glass ceiling
C)Management
D)Diversity management
E)E-business
F)Theory X
G)Theory Y
H)Globalization
I)Scientific management
J)Organizational behaviour
K)Diversity
L)Ethics
M)Human relations movement







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