Fill in the Blank

Match the following


1				Those forces of change that originate outside the organization are known as _____.


2				Forces of change that originate from inside the organization are known as _____.


3				A _____ is a statement that summarizes the essence, or reason why, an organization exists.


4				_____ are the components of an organization that may be changed.


5				_____ is a set of techniques or tools used to implement organizational change.


6				Emotional/behavioural response to real or imagined work changes that act as barriers is known as _____ to change.


7				A mind-set of doing whatever it takes to effectively implement change is a _____ to change.


8				Composite personal characteristic reflecting high self-esteem, optimism, and an internal locus of control is known as _____ to change.


9				_____ is behavioural, physical, or psychological response to stressors.


10				_____ is stress that is good or produces a positive outcome.


11				_____ are environmental factors that produce stress.


12				An initial response to stress to determine whether a stressor is irrelevant, positive, or stressful is a _____ appraisal.


13				A _____ appraisal is a reassessment of a stressor in terms of what might and can be done to reduce stress.


14				A _____ strategy is a coping strategy that directly confronts or solves problems.


15				An _____ strategy is a coping strategy that avoids or ignores stressors and problems.


16				A coping strategy that focuses on reducing the symptoms of stress is known as _____ management strategy.


17				Amount of helpfulness derived from social relationships is known as _____


18				_____ is a personality characteristic that neutralizes stress.


19				A _____ behaviour pattern is aggressively involved in a chronic, determined struggle to accomplish more in less time.


20				Employee _____ programs help employees to resolve personal problems that affect their productivity.


21				The _____ is a three-stage model that describes body response when exposed to stress.


22				A _____ wellness approach advocates personal responsibility for healthy living.

Answer choices for questions 1 through 22

A)	primary
B)	control
C)	symptom
D)	social support
E)	external forces for change
F)	internal forces for change
G)	mission statement
H)	commitment
I)	Target elements of change
J)	resistance
K)	resilience
L)	assistance
M)	General adaptation syndrome
N)	holistic
O)	Organization development
P)	Stressors
Q)	secondary
R)	escape
S)	Hardiness
T)	Stress
U)	Eustress
V)	type A

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