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Matching Quiz
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Match the following terms and definitions
1


Two or more people who interact with each other to reach certain goals or meet certain needs.

2


A group whose members work intensely with each other to achieve a specific common goal or objective.

3


Groups that managers establish to achieve organizational goals.

4


Groups that managers or nonmanagerial employees form to help achieve their own goals or meet their own needs.

5


Groups of individuals from different departments brought together to perform organizational tasks.

6


Teams whose members have the expertise and experience needed to develop new products.

7


A group composed of subordinates who report to the same supervisor; also called a unit.

8


A cross-functional team charged with solving a specific problem or addressing a specific issue within a fixed timeframe.

9


A relatively permanent task force charged with addressing long-term, enduring problems or issues facing an organization.

10


Groups of employees who supervise their own activities and monitor the quality of the goods and services they provide.

11


A team whose members rarely or never meet face to face and interact by using various forms of information technology such as email, computer networks, telephones, faxes, and video conferences.

12


Informal groups composed of employees who enjoy one another’s company and socialize with one another.

13


Informal groups composed of employees seeking to achieve a common goal related to their membership in an organization.

14


The ways in which group members interact determines their effectiveness.

15


Splitting the work to be performed into particular tasks and assigning tasks to individual workers.

16


A set of behaviours and tasks that a member of a group is expected to perform because of his or her position in the group.

17


Taking the initiative to modify an assigned role by taking on extra responsibilities.

18


A role performed by group members to make sure the task gets done.

19


Roles performed by group members to make sure there are good relationships among group members.

20


Shared guidelines or rules for behaviour that most group members follow.

21


The degree to which members are attracted or loyal to a group.

22


A pattern of faulty and biased decision making that occurs in groups whose members strive for agreement among themselves at the expense of accurately assessing information relevant to a decision.

23


­Critical analysis of a preferred alternative, made by a group member who plays the role of devil’s advocate to defend unpopular or opposing alternatives for the sake of argument.

24


A group problem-solving technique in which individuals meet face to face to generate and debate a wide variety of alternatives from which to make a decision.

25


A loss of productivity in brainstorming sessions due to the unstructured nature of brainstorming.

26


A decision-making technique in which group members write down ideas and solutions, read their suggestions to the whole group, and discuss and then rank the alternatives.

27


A decision-making technique in which group members do not meet face to face but respond in writing to questions posed by the group leader.

28


The tendency of individuals to put forth less effort when they work in groups than when they work alone.

29


Members of the group perceive a problem or have a disagreement about the nature of the task or project.

30


Members of the group perceive each other’s attitudes as a problem.

A) group
B) virtual team
C) formal groups
D) group norms
E) Delphi technique
F) task-related conflict
G) self-managed (or self-directed) work teams
H) maintenance roles
I) cross-functional teams
J) department
K) task-oriented roles
L) standing committee
M) group dynamics
N) group role
O) groupthink
P) nominal group ­technique
Q) production blocking
R) role making
S) informal groups
T) interest groups
U) friendship groups
V) research and ­development teams
W) group cohesiveness
X) devil’s advocacy
Y) social loafing
Z) team
AA) task force
AB) brainstorming
AC) relationship conflict
AD) division of labour







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