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| 1 | |
Which of the following is not usually an organizational stakeholder? |
| | A) | Customers |
| | B) | Suppliers |
| | C) | Employees |
| | D) | Government |
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| 2 | |
A decision that a manager would prefer to hide from stakeholders is a(n): |
| | A) | Ethical decision. |
| | B) | Situational decision. |
| | C) | Unethical decision. |
| | D) | Societal decision. |
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| 3 | |
Which of the following is not a model for ethical decisions? |
| | A) | Utilitarian |
| | B) | Procedural |
| | C) | Moral rights |
| | D) | Justice |
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| 4 | |
Ethics guides managers to decide how best to respond to the interests of various organizational stakeholders. Which of the following is not a criteria for determining the ethical status of a particular decision? |
| | A) | The decision falls within accepted values or standards that typically apply in the organizational environment |
| | B) | The manager who makes the decision finds that other managers in his industry have made the same decision |
| | C) | The manager is willing to have the decision communicated to all stakeholders affected by it |
| | D) | The manager who makes the decision would find that family and friends approve of the decision |
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| 5 | |
A company's _____________ is often included in its annual report and serves as a guide to ethical decision making: |
| | A) | Social audit |
| | B) | Ethical ombudsperson |
| | C) | Code of ethics |
| | D) | Letter to stockholders |
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| 6 | |
Which of the following can be used to promote ethical practices and social responsibility?
I. Codes of ethics
II. Social audits
III. Ethical ombudsmen |
| | A) | I and III |
| | B) | I and II |
| | C) | II and III |
| | D) | I, II, and III |
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| 7 | |
Which of the following are advantages of behaving in a socially responsible manner?
I. Quality of life as a whole improves
II. It is the right thing to do
III. Business will increase and profits will rise |
| | A) | I and III |
| | B) | I and II |
| | C) | I, II, and III |
| | D) | II and III |
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| 8 | |
The ____ approach has the strongest commitment to social responsibility. |
| | A) | defensive |
| | B) | accommodative |
| | C) | proactive |
| | D) | obstructionist |
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| 9 | |
When managers behave in a manner that prevents knowledge of their actions from reaching the public they are using a(n) ___________ response to social responsibility. |
| | A) | defensive |
| | B) | accommodative |
| | C) | proactive |
| | D) | obstructionist |
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| 10 | |
If you are a manager who wants to encourage employees and your company to actively invest in social causes, you will likely choose to adopt the _____________ response to social responsibility. |
| | A) | defensive |
| | B) | accommodative |
| | C) | proactive |
| | D) | obstructionist |
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| 11 | |
Which of the following are often goals of diversity awareness programs?
I. Developing personal biases and stereotypes
II. Improving understanding of others who are different
III. Providing accurate information about diversity |
| | A) | I and III |
| | B) | I and II |
| | C) | II and III |
| | D) | I, II, and III |
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| 12 | |
Diversity differences are such characteristics as:
I. Age
II. Religion
III. Disabilities
IV. Socio-economic background |
| | A) | I, II, III, IV |
| | B) | I, III, IV |
| | C) | I, II, III |
| | D) | II, III, IV |
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| 13 | |
Research has shown that, when equally qualified, men are ________ likely to be offered a job than women. |
| | A) | more |
| | B) | less |
| | C) | equally |
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| 14 | |
The moral principle calling for the disbursement of organizational resources to individuals based on positive contributions made to the organization is referred to as ________ justice. |
| | A) | procedural |
| | B) | distributive |
| | C) | appraisal |
| | D) | administrative |
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| 15 | |
One way to combat unfair treatment of individuals in the workplace is by making sure outcomes such as pay raises, promotions, job titles, etc., are distributed under a distributive justice process. Which of the following best defines what is meant by distributive justice? |
| | A) | It focuses on fair procedures to determine how to distribute outcomes |
| | B) | Distribution of outcomes should be based on the meaningful contributions people make to an organization |
| | C) | Distribution of outcomes should be based on a person's position and authority in the organization |
| | D) | It focuses on repairing the wrongs of past discriminations in the workplace by favouring certain protected classes of people |
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| 16 | |
Which is not potentially a quid pro quo situation: |
| | A) | Asking a fellow employee for a date. |
| | B) | Offering sex for a promotion. |
| | C) | Requesting sexual favours for a salary increase. |
| | D) | Demanding sex for hiring an applicant. |
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| 17 | |
A hostile work environment could be created by repetitive acts of which of these: |
| | A) | Telling dirty jokes |
| | B) | Profanity |
| | C) | Remarks about a person's sexual prowess |
| | D) | All of these. |
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| 18 | |
Steps that can be taken to eliminate sexual harassment include:
I. A clear sexual harassment policy
II. A fair complaint procedure
III. A lengthy corrective action procedure
IV. A training program about sexual harassment |
| | A) | I, II, III, IV |
| | B) | I, II, IV |
| | C) | II and IV only |
| | D) | I, II, III |
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