Answer all the questions.
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1 | |
In the book, Communication Within the Organization, Charles Redding has suggested that the effective group climate is characterized by openness and candor, trust among group members, high performance goals, supportiveness and _______________________________. |
| | A) | Cooperativeness |
| | B) | Participative decision making |
| | C) | Cohesiveness |
| | D) | Warmth and empathy |
| | E) | None of the above |
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2 | |
The members of a group consistently influence each other and are influenced by each other. Therefore, _____ occurs in the form of influence. |
| | A) | Satisfaction |
| | B) | Persuasion |
| | C) | Likability |
| | D) | Interaction |
| | E) | None of the above |
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3 | |
Which of the following is not an advantage of working in small groups? |
| | A) | Various resources pooled |
| | B) | Motivation and commitment increased |
| | C) | Riskier decisions encouraged |
| | D) | Errors easily identified |
| | E) | None of the above |
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4 | |
The quality of decision-making and the satisfaction of the participants are higher when ________ is used because it verifies the effectiveness and commitment of its members with the decision made. |
| | A) | Decision-by-expert |
| | B) | Averaging |
| | C) | Majority vote |
| | D) | Consensus |
| | E) | None of the above |
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5 | |
Persons in collectivist cultures are _______________ to voice their disagreements in order to indicate their interest and involvement in the discussion. |
| | A) | More likely |
| | B) | Less likely |
| | C) | Somewhat likely |
| | D) | Definitely likely |
| | E) | None of the above |
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6 | |
"What would be the best method of curbing school violence in the United States within the next five years?" is most likely a question of ___________. |
| | A) | Value |
| | B) | Fact |
| | C) | Policy |
| | D) | Inquiry |
| | E) | None of the above |
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7 | |
Brainstorming depends upon its unique aspect to ________ __________ in order to ensure the effectiveness of producing a variety of ideas. |
| | A) | Increase inhibitions |
| | B) | Generate creativity |
| | C) | Modify ideas |
| | D) | Suspend judgment |
| | E) | None of the above |
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8 | |
Rosabeth Moss Kanter says that kaleidoscope thinking involves "taking existing data and twisting it, looking at it from another angle in order to see and analyze the _____ _____that appears." |
| | A) | Same pattern |
| | B) | New pattern |
| | C) | Improved pattern |
| | D) | Modified pattern |
| | E) | None of the above |
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9 | |
Online work groups can edit shared documents, manipulate shared data, and take notes on a shared ____________. |
| | A) | Bulletin board |
| | B) | Black board |
| | C) | White board |
| | D) | Virtual reality board |
| | E) | None of the above |
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10 | |
John Dewey's proposal of reflective-thinking framework is designed to encourage ______ ______. |
| | A) | Better solutions |
| | B) | Creative ideas |
| | C) | Critical Inquiry |
| | D) | Suspending judgment |
| | E) | None of the above |
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11 | |
"Killer phrases" are designed to ensure that the highest quality ideas are generated in group decision making and implementation |
| | A) | True |
| | B) | False |
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12 | |
Douglas McGregor mentions that one characteristic of an effective and well functioning group is clear assignments that are made and accepted when action is taken. |
| | A) | True |
| | B) | False |
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13 | |
An individualist is one who is prone to competition, but will stress harmony and cooperation so everyone in the group will get involved in the decision-making process. |
| | A) | True |
| | B) | False |
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14 | |
Betty Edwards believes fresh ideas come from creative problem solving skills, as well as encouraging creativity in the workplace as stated in her book Creative Decision Making in Organizations. |
| | A) | True |
| | B) | False |
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15 | |
The theorists Bobby R Patton and Kim Giffin stress, "If we aim at nothing, we are pretty apt to hit it," reflect a group's goal for building consensus. |
| | A) | True |
| | B) | False |
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2002 McGraw-Hill Higher Education